Step-by-step setup guide for Inventory Workbench - Partner in Claret. Covers prerequisites, required master data, and verification steps for admin users.
Inventory Workbench - Partner helps you manage partner/distributor inventory levels and shipment forecasts. You can track Days on Hand at partner locations and plan replenishment shipments.
What's Already Set Up
Claret seeds some data for new tenants. Before starting, check what already exists:
Calendars — Default calendars and calendar definitions have been created.
Hierarchy Structures — Default Finished Goods Item Hierarchy and Customer Group Hierarchy structures exist.
Prerequisites
Review Global Settings to confirm calendars and hierarchies are configured
If you've already set up Sales Collaboration, then Items, Customer Groups, and Item @ Customer Groups are already done
Setup Steps
Inventory Workbench - Partner requires the following master data to be configured:
The Supply and Demand Map is required for the workbench to function. Items only appear if they have mappings linking Item @ Customer Groups to Item @ Locations.
To verify Inventory Workbench - Partner is set up correctly:
Navigate to Sell > Inventory Workbench - Partner
Create a new View and select your Item Hierarchy Type and UOM
Select a partner location from the dropdown
You should see items appear in the grid
If no items appear:
Verify Item @ Location links exist at the selected partner location
Verify Item @ Customer Group links exist
Verify the Supply and Demand Map connects Item @ Customer Groups to Item @ Locations
Common Questions
What's the difference between Internal and Partner workbenches?
Partner tracks inventory at distributor/partner locations (where you ship to). Internal tracks inventory at your own production/storage locations (where you produce and store).
How is Days on Hand calculated?
DOH = Current Inventory ÷ Average Daily Depletion. The depletion data comes from the Sale Types configured in your view.